Terms of Service
1. Acceptance of Terms
By accessing or using the Jyra Health website and services ("Services"), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our Services.
2. Description of Services
Jyra Health is a telehealth platform that connects patients with licensed, board-certified healthcare providers for consultations related to weight management and longevity treatments. Our Services include online health assessments, provider consultations, prescription management, and medication delivery.
3. Eligibility
You must be at least 18 years of age and a resident of the United States to use our Services. By using our platform, you represent and warrant that you meet these eligibility requirements. Medical eligibility for specific treatments is determined solely by our licensed healthcare providers.
4. Medical Disclaimer
The information provided on our website is for general informational purposes only and does not constitute medical advice. All medical decisions, including the prescribing of medications, are made by independent, licensed healthcare providers. Jyra Health does not practice medicine or provide medical advice directly.
5. Compounded Medications
Certain medications offered through our platform are compounded by licensed pharmacies. Compounded medications are not FDA-approved and have not been reviewed by the FDA for safety, effectiveness, or quality. Your prescribing provider will discuss the nature of compounded medications with you.
6. User Accounts & Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete health information as required for your consultations. Providing false or misleading health information may result in termination of your account.
7. Payment & Billing
All prices are listed in US dollars and include consultation fees, prescription costs, and standard shipping. Payment is due at the time of purchase. We accept major credit cards and debit cards. Subscription plans auto-renew unless cancelled prior to the next billing cycle.
8. Intellectual Property
All content on the Jyra Health website, including text, graphics, logos, images, and software, is the property of Jyra Health and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
9. Limitation of Liability
To the maximum extent permitted by law, Jyra Health shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services. Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim.
10. Modifications
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through a notice on our website. Your continued use of the Services after such changes constitutes acceptance of the updated Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
12. Contact
For questions about these Terms, please contact us at support@jyrahealth.com.